Survey to Healthcare Management (Week2)

Unit2 – Individual Project
Complete the following portions of your strategic plan:
  • Describe the health care organization’s service strategy. Include strategies to create a healing environment within your organization that affects patients, visitors, and employees.

Be sure to address the following:

  • How does your service strategy develop a culture of customer service?
  • How does your service strategy create an environment for employees?
  • Identify how your service strategy is linked to the organizational vision and mission.

Please submit your assignment.

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For assistance with your assignment, please use your text, Web resources, and all course materials.

Unit Materials

Unit 1 Course Materials


Reading Assignment:

Fottler; Chapters 4-5

Due Date:

1/19/2014 11:59:59 PM (3 Days)

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Deliverable Length:

2–3 Pages

Assignment Type:

Individual Project




Other Info:

Assignment will be counted
Submissions will not be added to student ePortfolios

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