Effect of TQM principles on performance of Indian SMEs: the case of automotive supply chain.
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Sinha, N., Garg, A. K., & Dhall, N. (2016). Effect of TQM principles on performance of
Indian SMEs: the case of automotive supply chain. TQM Journal, 28(3), 338–359. https://doi.org/10.1108/TQM-10-2014-0086
(Question #/ Outcome # Covered) 1/1,7; 2/1,3,4,7; 3/1,2,3,7; 4/1,2,3,7
1.Define the term (TQM) total quality improvement. your definition should include brief explanations of the 7 (QMP) quality management principles discussed in the article.
2.What role does leadership, classified as a soft factor, play in guiding their organizations toward improved performance? Include examples for practical application in your field of study. (OPERATIONS MANAGEMENT)
3.Discuss problems associated with an organization’s unbalanced emphasis on hard factors in production versus a balance of both hard and soft factors.
4.Though often overlooked, discussed the importance of the soft factors that impact areas such as culture, training, team work, employee participation, supplier relations, etc. in improving performance and competitiveness of an organization, especially an SME.
- You will provide a case study analysis report.
- It must be a minimum of 3,000 words (excluding title page and references).
- It must include a separate title page.
- It must include a separate reference page.
- It must include a minimum of eight scholarly or professional citations written within the last five years.