Performance Measurement, health and medicine homework help

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In healthcare, the terms
“balanced scorecard” and a “dashboard” are used to describe
performance measurement tools that are broad in scope but summarized in a few
key indicators. In this assignment, you will create a specific dashboard for an
operating unit of a healthcare organization.


  • Select and describe a specific healthcare operating
    unit. Examples are an emergency department, a surgical service, a specific
    nursing unit, and a physician’s office practice. Select a type of
    healthcare service you are familiar with.
  • Locate at least three recent (within the past four
    years) journal articles from professional and peer-reviewed journals that
    discuss dashboard, balanced scorecard, or performance measurement. Write a
    brief review of the articles, giving complete citations.
  • On the basis of the literature review and your
    knowledge of the unit, create four categories of measurement. They must
    include both clinical and financial categories. Describe the categories
    and write a justification for each.
  • For each category, create at least three specific
    performance measures. For each measure, describe how it is calculated and
    where the data can be found.
  • Explain how the performance measures may change if the
    unit of analysis is the organization as a whole and not the specific
    operating unit.

Submission Details:

  • Present your analysis as a 5-page report in a Microsoft
    Word document formatted in APA style.
  • On a separate page, cite all sources using APA format.

Assignment 2 Grading Criteria


Reviewed three journal articles
for specified topics.


Designed, described, and justified
four categories of measurements for a selected healthcare operating unit.


Designed three performance
measurements for each category, described the calculation, and identified
sources of data for each.


Estimated the change in
performance measurement for the organization as the unit of analysis.


Wrote in a clear, concise, and
organized manner; demonstrated ethical scholarship in accurate representation
and APA style attribution of sources; and applied APA standards for writing
style, spelling, grammar, and citation of sources.