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Listed below are a number of reasons why people may be resistant to a change. For each of the reasons, identify at least one action that could be taken by management to reduce the prospect that it will be a significant source of resistance (Exercise 6.2 from your text).
Reason for Resistance Proposed ActionDislike of change
Discomfort with uncertainty
Perceived negative effects on interests
Attachment to established culture/ways of doing things
Perceived breach of psychological contract
Lack of conviction that change is needed
Lack of clarity as to what is expected
Belief that the specific change being proposed is inappropriate
Belief that the timing is wrong
Cumulative effect of other changes in one’s life
Perceived clash with ethics
Reaction to the experience of previous changes
Disagreement with the way the change is being managed