Healthcare Performance Measurement Standards

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Read the following article:

Safavi, K. S. (2006). The
measurement conundrum. Journal of Healthcare
 Management,
51
(5), 287–290.

In the article, Safavi (2006, p.
290) asks: “Is the goal to establish relative rank or absolute levels of
performance?” Safavi also states that the basic dilemma in selecting a
measurement system is whether “to judge performance from the outside or to
improve performance from the inside” (p. 287).

Discuss the following from the
perspective of a provider:

  • Assuming the measurement system is intended to judge
    the performance from outside, evaluate the use of a standard based on
    relative rank and absolute levels of performance. Which one would you use?
    Why or why not?
  • Assuming the measurement system is intended to judge
    the performance from inside, evaluate the use of a standard based on
    relative rank and absolute levels of performance. Which one would you use?
    Why or why not?
  • How will different circumstances impact performance
    measurement when it is based on relative rank and absolute levels? Support
    with examples.

Justify your responses using
examples.