Crisis management case study

Complete week 1

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Minimum of 1200 word count with APA format and 3 references and in text citations. One is the book which will be uploaded. The case study this is referencing is on page 19 and the case study must be used, cited, and referenced. 5 questions each must have their own reference and citations.

Crandall, W, Parnell, J. & Spillan, J. (2013). Crisis Management Leading in the New Strategy Landscape. Thousand Oaks, CA: Savant Learning Systems. Retrieved from https://www.betheluniversityonline.net

1. In a narrative format, summarize the key facts and issues of the case.

2. Update the information in the case by researching it on the Internet. Focus your response on the specific issues in the case.

3. Consider the impact of the Sandusky scandal on Penn State. What organizational functions (management, marketing, human resources, etc.) were affected by the crisis? How were they affected?

4. Who are the internal and external stakeholders? How were the stakeholders affected?

5. Imagine you are a crisis management consultant called in to advise Penn State’s Board of Trustees after the scandal began. What steps would you recommend to contain the damage to long-term the university’s overall image and reputation? What factors should you consider and why? Please explain your reasoning regarding your recommendation.